Recruiting for the future

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Recruiting for the future

Looking ahead to the workforce challenges the aged care industry faces, we saw our current recruitment process relied heavily on manual processes, while expertise resided in a small pool of recruitment consultants and hiring managers.

This year we embarked on the implementation of an automated Recruitment Management Solution (RMS) to enhance our current recruitment practices, enabling the organisation to streamline our processes from advertising for a role and searching for candidates, through to the final appointment and on-boarding of a successful candidate.

The RMS will provide candidates with an enhanced user experience, automate and streamline recruitment process workflows, reduce costs by increasing efficiency, and reduce the double handling of data entry. It will also assist the organisation to meet compliance with new Aged Care Standards and promote greater visibility to our hiring managers in the overall process and progress of recruitment they are undertaking.

We also appointed a new Talent Acquisition Manager role in October 2018, to review, update and implement our recruitment strategy.


New Learning Management System

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New Learning Management System

The last 12 months saw the organisation transition to a new online learning platform with a much improved user experience for our staff, including searching, a user-friendly course catalogue, tracking learner progress for both frontline staff and managers, and reporting.

Named My Learning, the new Learning Management System (LMS) provides staff with flexibility to complete both mandatory and optional online modules at their own pace.

Our staff completed 31,547 eLearning modules this year, a testament to the organisation’s commitment to learning and education, while providing our staff with opportunities to develop their skills further.

The new LMS went live in August 2019.


Our safety vision

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Our safety vision

Our focus over the past year has been the progression of our safety vision, ‘for our people to leave work each day in an equal or better state of wellbeing than when they arrived’.

Our safety vision and strategic goals are firmly based in established evidence that access to and performance of good work is beneficial to health and wellbeing.

Our WHS team and sites across BaptistCare have been dedicated to reducing workplace injuries, increasing hazard reporting, increasing the completion of risk assessments and improving consultation with our staff.

A key body of work has also been to review and improve our WHS Management System (WHSMS) in preparation to achieve external accreditation of our WHSMS to AS /NZS 4801.

Combined with this focus, and building on improvements achieved during our last reporting period, BaptistCare can now provide a more holistic approach to the measurement of safety performance.


Sharing the gift of reading

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Sharing the gift of reading

Retired special needs teacher and librarian, Merylanne Baxter spent over 40 years of her working life helping and serving others. Now a regular volunteer, Merylanne continues to share her love of storytelling and can be found every Monday afternoon breathing life and colour into the books she reads aloud to the attendees of BaptistCare Red Hill Social Club.

“I have done so many things in my life; I have worked in many different roles as a qualified teacher, librarian, trained cook and carer. I have worked with ESL students, students with disabilities and led storytime for children,” Merylanne said.

“For an hour and a half every week, I now share stories with the social club members. I read Greek myths and legends, recite poetry and I am currently reading a novel to the members,” she said.

“Volunteering is my way of helping people. I know that the social club visitors and staff benefit from the time I give them, even if there are days when I read them to sleep!” she laughs. “I also help out on Friday morning with the Communion service at BaptistCare George Forbes House. It keeps me busy and connected.”

Merylanne is one of a thousand volunteers who partner with BaptistCare staff across residential, community services, home service and retirement living. A generous, vivacious and warm person, her time and talents bring joy to customers and staff each week.