HopeStreet unveiled in Windale

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FAST FACTS

Affordable Food

5367

Meals provided

1637

clients through our food shops

851

Food parcels distributed

HopeStreet unveiled in Windale

In September BaptistCare HopeStreet officially unveiled the first of its rebranded Community Centres, commencing in Windale with a special event featuring local graffiti artists Shane Kennedy and Faith Curtis from Up & Up.

The mural features the quote ‘Once you choose hope, anything is possible’ and celebrates the expansion of the HopeStreet story from its birthplace in Woolloomooloo to across NSW and ACT, where our community centres are safe and welcoming spaces for people to reach out for help.

Our revamped Windale centre offers support for people facing increasing disadvantage and marginalisation. Staff and volunteers provide practical assistance such as low cost groceries, nutritious meals, no and low interest loans, social opportunities, as well as tailored services including case work, skills-based workshops and educational programs.

Increasingly in demand, Windale’s low cost groceries are sourced from local food partners and include everything from fresh bread, cereal, fruits, vegetables and cleaning products.

Our centre offers regular meals including breakfast and lunches, and also provides food vouchers for use in its low cost grocery store, to ensure people have basic items to make a meal.


Vets helping pets

Home  |  Community Services  |  Vets helping pets

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Homelessness

80

Emergency Relief Vouchers

1271

clients experiencing homelessness received support

Vets helping pets

For some of the most marginalised people in our communities, a pet can be the one safe and close companion they have in their world. Yet people who are experiencing homelessness or housing stress and living with limited finances, struggle when their furry friends become ill or injured and need expensive veterinary care.

Since 2016, our BaptistCare HopeStreet Inner City have been teaming up with the University of Sydney Veterinary Teaching Hospital and providing a free monthly pop up clinic to treat the community’s beloved pets.

In August this year, one of the lucky dogs to receive care at the HopeStreet Pet Clinic was Lobby, a Red Staffordshire Bull Terrier starred on ABC News Breakfast alongside her owner, Janine.

Through the BaptistCare HopeStreet Pet Clinic, Lobby was able to receive a diagnosis and treatment for her worn knee joint.

“Some people have to make horrible decisions to give up their pets or take out loans,” she shared. “I am so thankful for the service; the team at BaptistCare HopeStreet understand how important pets are.

You can support our HopeStreet social workers who facilitate the Pet Clinic and other services that strengthen the Woolloomooloo community with a donation hereherehere.


White Ribbon Accredited Workplace

Home  |  Community Services  |  White Ribbon Accredited Workplace

FAST FACTS

Domestic Violence

39

Men completed theMen’s Behaviour Change Program

$148,341

In DV No Interest Loans

8,070

Counselling hours

White Ribbon Accredited Workplace

In July 2019, BaptistCare was announced as a White Ribbon Workplace, being officially recognised as a workplace pioneer in contributing to national cultural change to prevent and respond to violence against women.

Our community services and head office sites were accredited in July 2017, however following 18 months of preparing our response and evidence against the workplace standards, our whole of organisation accreditation was successfully achieved.

White Ribbon commended our work, stating that “despite a geographically dispersed workforce, many of whom do not have regular workplace computer access, BaptistCare NSW & ACT has used a range of methods to ensure all staff are aware of its work in domestic and family violence.”

Our staff have also engaged with our More Than Skin Deep education and awareness initiative, familiarising themselves with the Recognise, Respond, Refer approach, while participating in special events across the organisation.

BaptistCare is not only committed to ending violence against women through our services and accreditation; we are an organisation that will always work hard at establishing a workplace culture of respect and gender equality.


Tara’s Angels continues

Home  |  Community Services  |  Tara’s Angels continues

FAST FACTS

Domestic Violence

39

Men completed theMen’s Behaviour Change Program

$148,341

In DV No Interest Loans

8,070

Counselling hours

Tara’s Angels continues

On 28 February 2015, Tara Costigan, a mother of three and a BaptistCare staff member, was brutally murdered by her ex-partner. Her violent death from domestic violence sent shock waves through her family, friends, the local ACT community and BaptistCare’s workforce.

In response to her tragic death, calls for change became the inspiration for Tara’s family to establish the Tara Costigan Foundation (TCF), and they dedicated four years of campaigning on behalf of victims of domestic violence.

With the support of BaptistCare HopeStreet, TCF established Tara’s Angels, a case worker service in the ACT that supports women in their recovery from the trauma of domestic and family violence. The service provides up to two years of post-crisis support, helping women to connect with local agencies and services, and rebuild their life.

In December 2018, TCF concluded its activities however BaptistCare HopeStreet continued its commitment to delivering this vital service in honour of Tara and her family, and as we make every effort to end the cycle of abuse and build safer families.


Research into types of violence

Home  |  Community Services  |  Research into types of violence

FAST FACTS

Domestic Violence

39

Men completed theMen’s Behaviour Change Program

$148,341

In DV No Interest Loans

8,070

Counselling hours

Research into types of violence

In November BaptistCare HopeStreet undertook research to measure the Australian public’s awareness of the seven types of domestic abuse – economic, sexual, spiritual, verbal, emotional, physical and social.

We found that older Australians are much more likely to recognise all forms of domestic violence than younger generations, indicating a concerning lack of awareness of the many signs of domestic abuse among young people.

We used this opportunity to launch our Domestic Violence. More Than Skin Deep campaign to the community, engaging social media and news.com.au to highlight the urgent need to educate young Australians about healthy relationships and how to respond in situations where abuse of any kind (not just the most common or visible) is evident.

The campaign included videos depicting the different types of abuse, insights from our research and resources to help Australians to recognise, respond to and refer cases of domestic violence. You can read the full research report here and learn more about Domestic Violence. More Than Skin Deep on our dedicated website.


Stories behind the headlines

Home  |  Community Services  |  Stories behind the headlines

FAST FACTS

Sex Industry

Stories behind the headlines

In March 2019, on International Women’s Day, our HopeStreet Women’s Services team launched ‘Hope Narratives’, an anthology of stories from the women experiencing stigma, demonstrating resilience and finding belonging, during a special event hosted at our Darlinghurst Women’s Space.

“It’s easy to see something in our society like homelessness, drug addiction or sex work without empathy: as a headline, or a statistic,” said Jess Davidson, Women’s Services Manager.

“Through working with Women’s Services, we get to know the stories behind the headlines and we learn that stories are powerful. They challenge the stereotypes we hold, and change our understanding of people and their experiences. Instead of sympathy or judgement, stories allow us to empathise and see someone as our neighbour instead of the faceless and unknown ‘other’.”

“We wanted to give women the opportunity to tell their own stories, without speaking for them and the result was ‘Hope Narratives’.

As one client reflected, “Reading the magazine made me realise I am not alone, others are ‘out there’. It’s absolutely beautiful and incredibly inspiring’.”

You can purchase your own copy of ‘Hope Narratives’ today for via our donations pagedonations pagedonations page (choose ‘Hope Narratives’ in the drop down menu).


No Interest Loans a no-brainer

Home  |  Community Services  |  No Interest Loans a no-brainer

FAST FACTS

Fair Finance

No Interest Loans a no-brainer

In regional communities, having a strong support network or staying in touch with family and friends is an essential part of belonging and feeling connected.

Erica, a young Aboriginal woman and a devoted single mother to her young son, recently had her sister move a small distance from her, and needed reliable transport to be able to visit, as well as get her son to childcare. She was worried about having to rely on lifts from people, or walking great distances to reach her destination. Bus fares were expensive and difficult to maintain on her low income.

Erica’s plan was to get her car back on the road but she needed funds to make it happen. After speaking with her Aunty Bella about the No Interest Loans Scheme (NILS) she had heard about, Erica made her move.
Erica made the call straight away and recognised the name of her local BaptistCare HopeStreet NILS Client Coordinator in Grafton, Keira Ellingwood, from her school days.

Unlike other members of her family and the broader community on low incomes, Erica never considered looking anywhere else for the finance to register her car.

“Once I learnt about NILS I knew that’s what I wanted to do. My Dad, he goes for loans with extra fees and interest. I tell him that he needs to get onto the NILS. I am telling everyone about NILS loans! It’s a no-brainer!”


A deeper hope

Home  |  Community Services  |  A deeper hope

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Hopestreet

A deeper hope

As the HopeStreet team of staff and volunteers seek to fulfil its vision of “offering deeper hope to more people living in disadvantage and distress”, we are seeing a daily increase in how immediate and complex needs are being met through the effective delivery of case work support.

Insights and data captured from across HopeStreet’s 23 sites, using our new client management system launched in October, has highlighted just how valuable case management is to our clients, as we work with them on outcomes that matter to them.

With 30% of our work being delivered through our drop-in services, case management was by far the primary focus for our teams, with 25% of our support being provided through this one on one approach where we work holistically with clients to resolve, not just relieve, issues of importance to them.

This approach includes advocating for our clients on their behalf, assisting them to navigate complex systems such as housing or legal services, delivering counselling and empowering them to make choices for their ongoing safety and wellbeing.

We know our clients are strong and resilient, with goals and dreams that can be realised, and we believe in walking with people, encouraging and empowering them through our practical and reliable support services.